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Commonly asked questions
What is your typical process for working with a new customer?
We start by explaining the inspection process and what it encompasses. We then inspect the house and make sure the client understands all issues and operation of the mechanical systems. At the end of the inspection, we will review any items or issues found during the inspection.
Do you have a standard pricing system for your service? If so, please share the details here.
There are factors that go into pricing such as square footage, location, whether it is a house, condominium, or commercial property, and whether it has a basement, crawlspace or attic.
How did you get started doing this type of work?
I have always been involved with residential construction. I worked 35+ years as a mason and have built and remodeled houses. Home inspecting has allowed me to put all of my knowledge to use helping others make an informed decision.
What types of customers have you worked with?
We have worked with first time buyers as well as people that have owned many homes, commercial buyers, and clients that buy for investment.
What advice would you give a customer looking to hire a provider in your area of work?
Don't focus solely on price - call and talk to the inspector. Ask what experience they have in general, as well as specific to the type of property you are buying. How many inspections have they done? Are they licensed and certified? Ask what they will be looking for; what items will be covered. Be sure to ask how long it will take them to provide you with the completed report. Websites are great but can make anyone look good; a phone conversation (and reading their reviews) is the best way to go.
What questions should customers think through before talking to professionals about their project?
What worries you most about the house if anything?
What does the inspection encompass?
What days am I (and my realtor) available?
Describe a recent inspection where you found something big.
I inspected a house not too long ago that had an extremely cluttered crawlspace. It was difficult but I made it to the opposite side where behind a stack of wood, I found an old oil storage tank. Finding the tank saved the buyer a substantial amount of money in the future; the tanks can eventually rust through and leak oil into the soil requiring hazardous material clean-up costs. Even if the tank is not leaking Environmental companies charge thousands of dollars to remove them. The potential buyer used this information to negotiate the asking price to reflect the removal cost.
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